The PRIDE Library Privacy Policy

This policy was last updated on 25th March 2024.

Our contact details

The PRIDE Library
Bridge 5 Mill
22a Beswick Street
Manchester
M4 7HR

desk@thepridelibrary.org

The type of personal information we collect

We currently collect and process the following information:

• Personal identifiers, contacts and characteristics, specifically name, phone number, and/or email address
• Which library services and events you have signed up for
• Which books you have on loan

How we get the personal information and why we have it

Most of the personal information we process is provided to us directly by you for one of the following reasons:

• Becoming a member of the library to borrow books
• Becoming a friend of the library to donate money
• Signing up for a particular event or service

We use the information that you have given us in order to contact you about events or services you have signed up for, including reminders to return books on loan and updates about location or time changes; contact you about future events or services you may be interested in; send you marketing information about the library; send you our friends of the library newsletter.

We may share this information with third parties if you have signed up for an event run in conjunction with a third party and it is necessary to share that information to run the event. We will always inform you before you sign up for an event whether or not your data will be shared with a third party.

Under the UK General Data Protection Regulation (UK GDPR), the lawful bases we rely on for processing this information are:

(f) We have a legitimate interest

How we store your personal information

Your information is securely stored.

We keep your name, email address and phone number for two years after our most recent contact with you. We will then dispose your information by deleting it from our database and mailing lists.

Your data protection rights

Under data protection law, you have rights including:

Your right of access – You have the right to ask us for copies of your personal information.

Your right to rectification – You have the right to ask us to rectify personal information you think is inaccurate. You also have the right to ask us to complete information you think is incomplete.

Your right to erasure – You have the right to ask us to erase your personal information in certain circumstances.

Your right to restriction of processing – You have the right to ask us to restrict the processing of your personal information in certain circumstances.

Your right to object to processing – You have the the right to object to the processing of your personal information in certain circumstances.

Your right to data portability – You have the right to ask that we transfer the personal information you gave us to another organisation, or to you, in certain circumstances.

You are not required to pay any charge for exercising your rights. If you make a request, we have one month to respond to you.

Please contact us at desk@thepridelibrary.org if you wish to make a request.

How to complain

If you have any concerns about our use of your personal information, you can make a complaint to us at desk@thepridelibrary.org.

You can also complain to the ICO if you are unhappy with how we have used your data.

The ICO’s address:

Information Commissioner’s Office
Wycliffe House
Water Lane
Wilmslow
Cheshire
SK9 5AF

Helpline number: 0303 123 1113

ICO website: https://www.ico.org.uk